Monthly Archives: January 2012

One Password: Confusing Ad Copy

Posted on January 21, 2012 by Tito

This advert, spotted on Facebook, is confusing. The last sentence is a three word sentence that starts with “Try” which I automatically skipped over on my first read, probably because I am so used to seeing short actionable sentences as … Continue reading →

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City Link, How to create a bad customer experience

Posted on January 14, 2012 by Tito

Update: 15/01/2012 It seems that the higher ups at Parcel2Go agree with our suggestions. George from Parcel2Go left a comment (below) offering to look into the matter. * * * Update: 17/01/2012 Parcel2Go have agreed to redeliver the books with … Continue reading →

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